A CRM, Customer Relationship Management, is a technology for managing all your company’s relationships and interactions with current and potential customers. Small businesses are usually interested in this for one main reason; to improve business relationships. CRM systems help your sales team log communications, manage leads and sometimes build marketing campaigns.

Features of Best CRM App For Small Business:

• Contact Management. The best CRM for start-ups must feature an effective contact management system
• Email Tracking
• Lead Management
• Campaign Management
• Mobile App
• Social Media Management
• Tasks and Deals
• Reports and Dashboards

The primary benefit of any CRM for small businesses is that it helps streamline sales and boost your revenue. That means your sales team can prioritize leads, spending less time on unqualified people who are never going to pull the trigger and more time closing deals. Customer relationship management enables small business owners to tackle operational challenges, including sales decline, high client attrition, and misalignment between corporate revenue targets and salespeople’s commission policies.

CRM app for small business is an open source CRM solution for businesses of all sizes. It allows users to manage customer interactions across sales, marketing, and customer service teams. Most suitable for: Businesses of all sizes looking for an open source CRM software. Customer relationship management (CRM) software is an all-in-one tool to manage customer info, add notes, send emails, customer satisfaction, and so much more. And, you can do it all without leaving the CRM software platform.

Customer relationship management systems help your sales team log communications, manage leads and sometimes build marketing campaigns. A CRM allows you to maintain and build a relationship with your customers and other businesses. Organizations use CRM solutions for a variety of reasons.